Terms of Service — NestKart

Last updated: August 30, 2026

Welcome to NestKart. By accessing or using our website and purchasing products from us, you agree to the following Terms of Service. Please read these terms carefully before using our website.

1. General

NestKart is an online store offering kitchen accessories, home decor, office essentials, toys, and other everyday products.

By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable Indian law.

We reserve the right to update, modify, or discontinue any part of our website, products, or services at any time without prior notice.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However:

• Product colors may appear slightly different depending on your device or screen.
• Product dimensions and specifications may vary slightly where stated.
• We reserve the right to correct errors or inaccuracies.
• Product availability may change without notice.

We may limit the quantity of products that can be purchased by a customer or cancel an order where necessary.

3. Pricing

All prices displayed on the website are in Indian Rupees (₹) unless otherwise stated.

Prices may change at any time without prior notice.

If an incorrect price is displayed due to a technical or human error, NestKart reserves the right to cancel the affected order and refund any payment already received.

Any applicable shipping charges, taxes, or other charges will be displayed during checkout where applicable.

4. Orders

Placing an order on NestKart constitutes a request to purchase the selected products.

After placing an order, you may receive an order confirmation by email or other available communication method.

NestKart reserves the right to accept, reject, or cancel an order for reasons including:

• Product availability
• Incorrect pricing or product information
• Suspected fraudulent activity
• Incorrect customer or shipping information
• Payment issues
• Other operational reasons

If we cancel an order after payment has been received, the applicable amount will be refunded using the appropriate payment method.

5. Payments

We may offer payment methods such as:

• UPI
• Credit cards
• Debit cards
• Net banking
• Cash on Delivery (where available)
• Other payment methods displayed during checkout

Payment information is processed through our payment service providers. NestKart does not intentionally store complete card or banking credentials.

6. Shipping and Delivery

We aim to dispatch orders within the estimated processing time displayed on the website.

Delivery times may vary depending on:

• Delivery location
• Courier availability
• Product availability
• Weather conditions
• Public holidays
• Unforeseen circumstances

Delivery estimates are not guaranteed unless specifically stated.

Once an order has been handed over to the delivery partner, delays caused by the courier or circumstances outside our reasonable control may occur.

Customers are responsible for providing accurate delivery information.

7. Returns, Refunds and Exchanges

Returns and refunds are subject to our Return & Refund Policy.

Before returning a product, customers may be required to contact our support team and provide the order number and relevant information.

Products may need to meet specific eligibility requirements for a return or refund.

Please refer to our Return & Refund Policy for complete details.

8. Damaged or Incorrect Products

If you receive a product that is damaged, defective, or different from the product you ordered, please contact us as soon as possible after delivery.

We may request photographs, videos, packaging information, or other details to verify the issue.

After verification, we may provide an appropriate solution, which may include replacement, return, refund, or another resolution depending on the circumstances.

9. Customer Responsibilities

When using our website, you agree to:

• Provide accurate and complete information.
• Use the website only for lawful purposes.
• Not attempt to interfere with the operation or security of the website.
• Not use the website for fraudulent or unauthorized activities.
• Not copy, reproduce, or misuse NestKart's content without permission.

10. Intellectual Property

The NestKart name, logo, website design, text, graphics, images, product descriptions, and other original content are owned by or licensed to NestKart unless otherwise stated.

You may not reproduce, modify, distribute, publish, or commercially use our content without prior written permission.

11. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics services, or other service providers.

Third-party services may have their own terms and privacy policies. NestKart is not responsible for the independent policies or practices of third-party providers.

12. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:

• Available without interruption
• Free from errors
• Completely secure
• Free from viruses or other harmful components

We may temporarily suspend or restrict access to the website for maintenance, updates, security reasons, or other operational requirements.

13. Limitation of Liability

To the extent permitted by applicable law, NestKart will not be responsible for losses or damages arising from circumstances beyond our reasonable control, including courier delays, technical failures, interruptions, natural events, or third-party service failures.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

14. Force Majeure

NestKart will not be liable for failure or delay in performing its obligations where such failure or delay results from circumstances beyond reasonable control, including natural disasters, government restrictions, strikes, transportation disruptions, technical failures, or other unforeseen events.

15. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated Last Updated date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes will be subject to the jurisdiction of the courts having appropriate jurisdiction over NestKart's business operations, subject to applicable law.

17. Contact Us

If you have questions about these Terms of Service, please contact us:

NestKart
Email: support@nestkart.in

Customer Support Hours: Monday–Saturday, 10:00 AM–7:00 PM IST