Shipping policy
Shipping Policy — NestKart
Last updated: August 30, 2026
At NestKart, we work to make your shopping experience simple and convenient. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website.
1. Shipping Availability
We currently ship orders to locations across India, subject to courier service availability.
Some remote or restricted locations may have limited delivery options.
2. Order Processing
Orders are generally processed within 1–3 business days after successful payment or order confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
During periods of high demand, sales, or promotional events, processing may take longer than usual.
3. Estimated Delivery Time
After dispatch, orders are generally expected to arrive within approximately:
3–7 business days
Delivery times can vary depending on your location, courier service, weather, holidays, and other circumstances outside our control.
The delivery estimate is not a guaranteed delivery date.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
From time to time, NestKart may offer free shipping promotions or other delivery offers. The applicable offer and eligibility requirements will be displayed on the website.
5. Cash on Delivery
Cash on Delivery (COD) may be available for selected products and locations.
COD availability is determined by the delivery service and may not be available for every order or location.
If COD is available, the applicable option will appear during checkout.
6. Order Tracking
Once your order has been dispatched, we may provide tracking information through email, SMS, WhatsApp, or another available communication method.
You can use the provided tracking information to check the status of your shipment.
If tracking information does not update immediately, please allow some time for the courier's system to update.
7. Delivery Address
Please make sure your shipping address, phone number, PIN code, and other contact information are correct when placing your order.
NestKart is not responsible for delays or failed deliveries caused by:
- Incorrect or incomplete addresses
- Incorrect PIN codes
- Incorrect phone numbers
- Customer unavailability
- Failure to respond to courier calls
- Refusal to accept the package
If an order is returned to us because of an incorrect address or repeated failed delivery attempts, additional shipping charges may apply if the order needs to be shipped again.
8. Delayed Deliveries
Although we aim to deliver orders within the estimated timeframe, delays can sometimes occur because of circumstances outside our control, including:
- Courier delays
- Severe weather
- Natural disasters
- Public holidays
- Transportation disruptions
- High order volumes
- Regional restrictions
- Unexpected operational issues
We will make reasonable efforts to assist you when a shipment is delayed.
9. Damaged Packages
If your package appears visibly damaged when delivered, we recommend checking the package and product carefully.
If the product is damaged, defective, or incorrect, please contact NestKart Customer Support as soon as possible with your order details and supporting photographs/videos.
This will help us investigate the issue and provide an appropriate resolution under our Return & Refund Policy.
10. Missing or Lost Orders
If your order appears to be delivered but you have not received it, please contact us as soon as possible.
We may coordinate with the delivery partner to investigate the shipment.
Please provide your order number and any relevant delivery information when contacting us.
11. Multiple Products in One Order
If an order contains multiple products, we may ship the products together or separately depending on product availability, warehouse processing, and courier arrangements.
You may therefore receive more than one package for a single order.
12. International Shipping
At this time, NestKart primarily serves customers within India.
International shipping is not currently guaranteed and will only be available if specifically offered at checkout.
13. Changes to This Shipping Policy
NestKart may update this Shipping Policy from time to time.
Any changes will be posted on this page with an updated Last Updated date.
14. Contact Us
For questions regarding shipping or delivery, please contact us:
NestKart
Email: support@nestkart.in
Customer Support Hours: Monday–Saturday, 10:00 AM–7:00 PM IST